Cancellation Policy

At The Token of Love, we understand that plans can change. If you wish to cancel your order, please contact our support team as soon as possible.

Cancellation Policy

  • Orders can only be cancelled within 24 hours of placing the order.
  • If the order has already been processed or shipped within this timeframe, cancellation may not be possible.
  • To request a cancellation, please email us with your order details and cancellation request.

Personalized Orders

  • Orders containing personalized or customized products cannot be cancelled, modified, or refunded once the order is placed.
  • Please carefully review all personalization details before completing your purchase.

International Orders

  • International orders cannot be cancelled, modified, or refunded once confirmed.

Orders Already Shipped

  • If your order has already been dispatched, cancellation will not be possible. In such cases, applicable return policies will apply after delivery.